Policies

PAYMENT:

Payments can be made via PayPal.

A 6.85% sales tax is applied to buyers from Utah.

SHIPMENT TIMELINE:

Because I custom make all of my items to order, most items are shipped out within 7 business days of payment (allow extra time for custom ring sizes).

SHIPPING DETAILS:

I ship to your address listed in PAYPAL. Please make sure this is the correct address

WITHIN THE UNITED STATES:

$9.00 to $11.00 (depending on the item) for USPS Priority Mail. This includes insurance.

$20.00 for USPS Overnight Express. This includes insurance. (Please email us if you would like overnight shipping and I will change the listing.)

OUTSIDE OF THE UNITED STATES:

All international customers are responsible for any customs fees, taxes, and duties.

EVERYWHERE ELSE INTERNATIONALLY:

$30.00 for USPS Express Priority Insured Mail. International shipping takes about 5 or more business days, depending upon your location. If you want it quicker, there is global express shipping available, which can be expensive. Please email me if you would prefer this option.

$15.00 for USPS Registered Insured Mail. This method of shipping usually takes about 3 weeks to reach you. If you prefer this method, email me before purchasing so I can change the listing.

**If you prefer a different shipping method, I will do so upon request. *Please note that if you choose Overnight shipping and you live far away from an airport, USPS sometimes takes an additional day to get your item to you.**
Refunds and Exchanges

Our Refund Policy:

To receive a refund, merchandise must be returned within 7 days of receipt. Merchandise must be insured when shipped and in original packaging with a copy of the original receipt. A full refund less the shipping fees will be given to all unworn, undamaged merchandise. PLEASE NOTE: Jewelry with custom modifications are are non-refundable!

Our Exchange Policy:

To exchange an item, merchandise must be returned within 14 days of receipt. Undamaged merchandise must be insured when shipped and in original packaging with a copy of the original receipt and a check for return shipping (amount will be specified when exchanging). Buyer pays for shipping both ways. PLEASE NOTE: Custom ring sizes are subject to a 15% restocking fee. PLEASE make sure you have exactly the right ring size before you place an order with us. If you have any questions regarding the fit of the ring, please don't hesitate to email us.
Additional Policies and FAQs

OUR RING SIZING GUIDELINES:

o If you purchase one of our rings we will be happy to size it to your request. Just email us the ring size ASAP after purchase.

o Women's rings are all offered with no sizing charge in sizes 5 to 8 with quarter or half size increments. Anything above a size 8 will be charged a sizing fee that varies with the ring style. If you have any questions about this, please feel free to email us.

o Men's rings are all offered with no sizing charge in sizes 8 to 11 with quarter or half size increments. Any size above an 11 will be charged a fee, the price varies with style. For Men's sterling silver rings, sizes 11.5 and up are $15.00 extra. For Men's rings in gold, it is an additional $10.00 per half size. For example: Size 11.5 add $10.00, Size 12 add $20.00, etc.

o Most rings can be sized smaller or larger than those ranges but may require a non-refundable sizing fee that varies by style. Please email us for a price quote.

o Rings in silver or gold that are ordered to size but need to be returned for sizing due to an error on the customer's part, can be re-sized but will be charged a sizing fee and shipping.

o Titanium rings that are returned for re-sizing will be charged $50.00 (this does not include shipping). I have to make a whole new ring if the size is wrong. So, please make sure you have an accurate size when placing orders for my titanium rings.